State & Federal Compliance Page
While most issues between client and clinician can be addressed directly, some situations may require escalation. In compliance with the State of Texas, below is information to assist your pursuit if you find yourself in such a situation. Please feel free to reach out directly for additional guidance via email mattbedell@begincounselingtoday.com
In response to House Bill 4224 (89th Regular Session, Section 181.105 of Health and Safety Code, effective September 1, 2025.
Business Violation Concerns
If you believe you have been a victim of fraudulent business practices in the State of Texas, please contact the Attorney General’s Office to file a consumer complaint.
Click below to learn more about your consumer rights.
https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/
Records Request
We are required to retain your records for 7 years, or 5 years after a former child client has turned 18. If needed, records can be requested via email. Administration charges may apply.
mattbedell@begincounselingtoday.com
HIPAA
Under HIPAA, you have rights to access, amend, and receive an accounting of disclosures of your protected health information. For details, see our Notice of Privacy Practices, which will also be provided to you prior to your intake appointment.
License Violation Concerns
If you believe a clinician has violated their code of ethics and/or scope of their licensing regulations, please contact the licensing board.
Texas Behavioral health Execitive Council
1801 Congress Ave., Ste 7.300
Austin, TX 78071
(512) 305-7700
Investigations/Complaints 24-hour, toll-free system- (800) 821-3205 or https://bhec.texas.gov/contact-us/
Good Faith Estimate
Our practice is self-pay only. We do not bill insurance directly. Clients may choose to seek out-of-network reimbursement using a superbill or a third-party service such as Thrizer; however, reimbursement is not guaranteed and is handled between the client and their insurance provider.
Under the federal No Surprises Act, clients who are not using insurance are entitled to receive a free Good Faith Estimate of expected charges for services.
60-minute sessions are $200 and 45-minute sessions are $175.
If you would like a Good Faith Estimate, please request one by emailing mattbedell@begincounselingtoday.com or calling 972-767-9579. Estimates are provided in accordance with federal requirements and reflect the reasonably expected cost of services.